Donating and Donation option
You can donate online or by calling our Cross Road team at +1 800-991-1939. You can also donate by mail by sending our mail donation form along with your check
to: Cross Road
1115 S Alvarado St, Los Angeles, CA 90006
Cross Road uses third-party services to ensure that your donation and information are secure. You can read more in our Privacy Policy and Donor Privacy Policy about the information received from you. Also, we are a PCI-compliant organization.
If you make an online gift using Cross Road’s website, we will automatically send a receipt to the email you used to make your donation. Unfortunately, these emails may fall into your spam or junk folders.
If you donated by phone or mail, you’ll receive an official, printed confirmation letter and receipt in the mail. Unfortunately, due to the coronavirus pandemic, we are experiencing a delay in receiving and processing donations. Therefore, if you have mailed a gift, there will be an additional delay before receiving your receipt. We appreciate your patience and support during this time.
If you need a copy of your donation receipt, don’t hesitate to get in touch with our Cross Road team at +1 800-991-1939.
You can make an online donation in someone’s honor. Learn more about your options for donating in someone’s honor, including our shipping timeline for physical cards, adding a personalized message, and collecting donations in memory of a loved one.
Donor accounts and Managing your gift
You can manage your giving using your Cross Road account. You may need to reset your username or password to manage your profile, submit a job or find event information.
If you signed up for monthly giving by mail or over the phone, your deduction will either be on the fourth of every month or the nineteenth of every month. If you registered to be a monthly donor online, your automatic payment will occur one month from the day you sign up.
If you donated by January 31st, Cross Road will send you a copy of your tax statement by mail or email in March. Be sure to keep an eye on your mailbox or your junk folder. At that time, you will also be able to access your online tax statement.
If you need a copy or you have questions about your tax statement or giving history, please get in touch with our Donor Services team at +1 800-991-1939.
You can call our Cross Road team at +1 800-991-1939 to update your payment information, gift amount, or contact information. We do not recommend you send changes or updates to your credit card by postal mail for security reasons.
Communication preferences
We understand that circumstances change, and you may not be able to continue an automatic monthly gift. Please call us at +1 800-991-1939 to stop your monthly donation or lower your monthly amount.
Please call us at +1 800-991-1939 or contact us online to request removal from our mailing list. You may also mail your removal request to us at:
Crossroads C.A.C
1115 S Alvarado Street
Los Angeles
CA 90006, United States
Click the unsubscribe link at the bottom of any email we have sent, or contact us online to request removal from our email list.
If you wish to reduce the amount of mail you receive from Crossroads, please call us at +1 800-991-1939 and ask to speak with one of the Direct Marketing Associates. There are various options for reduced mailing schedules, and we welcome your call to discuss these options with us.
If you wish to reduce the amount of mail you receive from Crossroads, please call us at +1 800-991-1939 and ask to speak with one of the Direct Marketing Associates. There are various options for reduced mailing schedules, and we welcome your call to discuss these options with us.
Where does my donation go?
We invest 98% of all donations into programs and services that feed our neighbors. This includes collecting and distributing food donations to front-line organizations like food banks, food pantries, and soup kitchens. And, only 0.3% of our total budget covers overhead and administrative costs.
Crossroads was recognized for its commitment to transparency, accountability, and financial responsibility by Charity Navigator, GuideStar, and Forbes.
Donations to Crossroads support our entire mission, including providing food and funds to local food banks. However, we cannot earmark funds for a specific location, state, or food bank.
If you are interested in donating to your local food bank, we invite you to use our food bank locater and select the “Give Locally” option on its profile or visit their website directly.
The Crossroads network relies on Individual, Corporate and Foundation support to fund our hunger-relief efforts nationwide.
For questions about services for Crossroads members, please log into your Crossroads account.